“When every conversation counts…”

“When every conversation counts…”

27th Feb 2024 8am - 9am
Greenwich Mean Time

This is a live-stream event

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2024-02-27 08:00:00 2024-02-27 09:00:00 Europe/London “When every conversation counts…” Live virtual stream event


Free to attend for Fellows
Free + Free handling

Sale Ended

Event Details

With every conversation we have the opportunity to connect, learn, inform, inspire and ultimately take actions that help us progress our objectives. In an increasingly omni-channel world our conversations take place in various forms be that in person or on virtual platforms. Some conversations will be critical, and others may have a different focus but perhaps be no less important in the long term. The challenge, and opportunity, is how to make every conversation count. 

Join Kathryn Mitchell and Graham Drew to learn about the models, tools and techniques that enable us to optimise the value from every conversation.

Please note this is a CIPS Fellows only event. If you book to attend and you are not a CIPS Fellow, your booking will be cancelled.

If you are unable to attend this virtual event and would prefer to attend in person, please book your place here. The event starts from 6:15pm with registration from 5:45pm on Tuesday 27th February at Kantar, Vivo Building, 30 Stamford Street, London, SE1 9LQ.

If you have any queries please contact branchevents@cips.org


Graham Drew 

Co-founder of The Conversation Lab

Graham draws on a wealth of commercial business experience gained over 30 years in a range of sectors. He has led teams on both sides of the buying/selling table, is an expert negotiator and Certified Forensic Interviewer.

Kathryn Mitchell

Co-founder of The Conversation Lab

Kathryn is an experienced, certified coach and works with senior business leaders helping them to navigate the world of leadership. Kathryn’s 30-year business career spans a number of key industries and disciplines, including marketing, sales and facilitation, combining to give her a multidimensional perspective of what it takes to be a great and effective leader.